Magnacare Medical Claim Reviews

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Waiting 38 minutes and then be told I need to get the info to correct it instead of fixing the problem in your systems is absurd. I am going to inform all my clients of the problems I am incurring with MagnaCare whose website touts your customer service excellence. Then after asking to speak with a supervisor I am told they are very busy and I need to get the Medicare statement by the same representative I was speaking with. Now I have to...
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1.0
I didn't like
  • Customer service
#926618
Patients are told that they receive 3 free visits per year, they are seen and examined by their physician, then the bill goes to insurance company who then state that the full amount is the patient responsibility.Patients dont want to hear that and state that it is the Doctors fault for billing incorrectly or that is what they are told. I have placed numerous patients in collections because of this POORLY run insurance company I wish I could...
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1.2
I didn't like
  • Poor quality of product patient deceit
#898265
Then I called Magnacare. Then the doctors office...you know the back and forth. I must have called at least 6x this year trying to get these 2 claims processed. Finally, I was told I can call for a bill with codes myself and fax it to Magnacare. I did. Then I had to call to make sure it was received, which it was - that was on April 18. Today, it is June 14. I called Magnacare, and sure enough there's no record of these claims. How can...
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I was hospitalized in early September 2015, through the ER and underwent surgery while remaining in hospital some 4 days. Little did I know that Health Republic / magna care was folding at the very same time I was under the knife. I am now faced with some $15K in unpaid claims and constant collection agencies to deal with. What can I say? They were shut down by officials from the federal Centers for Medicare & Medicaid Services; New York’s...
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Anonymous

Anonymous You are not held responsible for these claims. They are to be put on hold with the providers and they cannot send you to collection until the state/federal determine how thin...

1.0
I didn't like
  • Way they handle critical issue of health care
#841947