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#1127539
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Two weeks ago i went into the hospital with pain and went to the emergency room at north shore on community drive in long island ny.They did a cat scan and said i had a ruptured appendic and they would have to keep me overnight and put me on heavy antibiotics to clear...
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1.0
I didn't like
  • No claim satus
  • Customer service
#1105586
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I tried to contact the claims department and I was certain that I hit all right buttons. I get an answer after on hold for 40 mins and someone from out of the country (USA) told me to hold she will get someone on the line and I was routed back to the beginning. I was...
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#1087546
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Magnacare - Terrible

Magnacare
#1158133
Was not able to reach a representative
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Magnacare - Awful, heartbreaking.

Magnacare
#1135590
1.0
Details
At the hospital, called for help on an authorization for a procedure, passed to three different departments, all outsourced to India. Last person hung up on me because he could not understand what I was saying and I told him to put on someone who could understand me. I just want to cry.
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Magnacare - Worst insurance if I could give less than one star I would.

Magnacare
#1123388
1.0
Details
Claims go unpaid for years. My job finally got tired of hearing us complain they are shopping for other insurance. Goodbye magnacare
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Insurance Plans Acceptance
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Magnacare - Unable to reach

Magnacare
#1107655
unable to reach, {{Redacted}}
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Magnacare,provides the worst customer service ever. They do not send the EOB s electronically and when we try to call the insurance,the representative are so weird. They don't know what they are doing. They are so much insensible and rude. They do not provide the...
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#1072798
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FIRST LET ME SAY,PROVIDERS OUT OF STATE WE MUST CALL AND SPEAK WITH THE INSURANCE DIRECTLY. Called to verify a patients benefits, was on hold for 45 minutes. Spoke with 3 different reps that didn't feel like working that day. The first disconnected the call after...
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1.0
#1042764
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A joke of an insurance company. The provider list is so far outdated and seemingly the only physicians who accept it, have such poor health grades with offices that are so run down, it looks like it belongs in a third world country. Which, makes me believe, these...
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1.0
#990037
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ALVIN CLINICA FAMILIAR 7400 HARWIN DR. STE 319 HOUSTON, TEXAS 77036 (832) 831-8925 PHONE / (832) 581-3624 FAX December, 12th, 2016 Attn to MAGNACARE Ins: This letter is to inform everyone the way you treat providers and keep patient’s premium money and payments at your...
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#971899
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My Primary Physican referred me to do Physical Therapy. I went on the website of Magnacare in network providers, in doing so I called 3 to 6 providers on the list. In all the one's I contacted they were not taking Magnacare. There was one provider who was on the list,...
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1.0
#947963
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We are a billing company for Ambulance services and waste HOURS on the phone on hold looking for claim status. Poor service and ridiculous wait times. We can't even seem to contact anyone to sign up for web site access. Despise this service, step it up, Answer the...
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I didn't like
  • Customer service
  • Waiting on hold
#938258
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I waited on hold for 38 minutes before someone took my call. I called on 9/27 at approx 2:45. Then I was told that Medicare did not approve the claim when I already have the payment. I cannot have Medicare send through a corrected EOB, I must call Medicare for an...
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1.0
I didn't like
  • Customer service
#926618
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