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Doctor was issued a EZ card for payment. Office is not set to accept credit cards, therefore I called to have a check issued. Was told in March I had to set up EFT account. Done in March and now they still will NOT put funds into it. I have called 4 times they keep...
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#1283701
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I received a bill for a service at hoboken university medical center. This should have been covered since I am an employee of the hospital.
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MightyJavanRhinoceros
MightyJavanRhinoceros

they have bad customer service with and unusual long hold time

SentimentalFennecFox
SentimentalFennecFox

Please delete this review. I did not intend to publish it or share the photo. I have contacted this website as well. Please return my emails and enforce my request. I was auto...

#1266825
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Magnacare - I wanted to know if my insurance help pay for surgery

No one answered Sarcastic They were closed so I didn’t get a chance to speak with anyone I’ll call back Monday it’s fine
#1259790
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Magnacare - Thieving liers

Telling me im responsble for three thousand dollors of the hospital bill when i have a one thousand dollar deductible.rep told me there only allowing a certain percentage and thats all there paying.
1.0
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#1250164
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the call centers have been outsourced to countries outside of the USA. The reps have one answer for all questions, they dont know how to work thru problems, the hold time are ridiculous, and after holding for an hour the rep picked up ... (his name was sebastian-or at...
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#1247827
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I learned the hard way that - Care being between you and your Doctor is "BS". My Doctor after examining me said I required a hysterectomy. The Insurance did not approve of it and said the Doctor must do another procedure first. (that was shocking, but worse was to...
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1.0
Tinton Falls, New Jersey
I didn't like
  • Lack of care
#1220167
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I'M A FINANACIAL COUNCELOR WITH MERCY MEDICAL CENTER @ ROCKVILLE CENTER CALLING FOR ELIG., BENEFITS AND AUTH. @ ANY MAGNACARE PHONE # (EX. 877-624-6210) FROM 9AM TO 12 PM AND OWNWARDS. MANY OF US ARE INGURING ABOUT THIS ISSUE. HOW BUSY CAN MAGNACARE BE NOT TO HAVE THE...
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3.3
I didn't like
  • Phone service
#1184629
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Magnacare - Terrible

Was not able to reach a representative
#1158133
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Magnacare - Awful, heartbreaking.

At the hospital, called for help on an authorization for a procedure, passed to three different departments, all outsourced to India. Last person hung up on me because he could not understand what I was saying and I told him to put on someone who could understand me. I just want to cry.
1.0
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#1135590
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Magnacare - Worst insurance if I could give less than one star I would.

Claims go unpaid for years. My job finally got tired of hearing us complain they are shopping for other insurance. Goodbye magnacare
1.0
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Diversity of Products or Services
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1123388
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